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Terms
& Conditions |
These terms and
conditions apply to all students at the School, and you should try to read
and understand them. If you need help to understand them please ask a member
of the School’s office staff.
Days of opening
We are open for classes each week (with the
exception of bank holidays and two weeks over Christmas when the school is
closed). Students may start classes on any Monday, except for those weeks
which begin on a bank holiday Monday. When there is a bank holiday, classes
start on the following day (Tuesday). The School may be open at weekends at
meal times.
Hours of opening
The School and its facilities are open to
all students as follows: 8.30am - 6.30pm (Monday to Friday). Some arranged
student activities will take place at the School, outside these times, such
as parties and film evenings, and full details of these will be given to all
of the School's students.
Length of courses
There is a minimum enrolment period at the
School of two weeks. The exception to this is for business short English
courses, mini-classes and one-to-one instruction. Students enrolling for
Cambridge examination classes will be required to pay for the course until
the end of the examination, which means until the Friday following the exam.
Attendance
You will be expected to attend classes every
day that the School is open. The School keeps records of the attendance of
students. No refunds or credits are given in respect of missed classes.
Payment
You must pay in full for tuition (and
accommodation if required) before you can start a course at the School. You
will not able to start a class until complete payment has been made.
Similarly we must have total payment before we can allocate you with
accommodation. Full payment must normally be made at least two weeks before
the student's first day in the accommodation.
If you want to make sure that you do not
have any immigration problems upon arrival we strongly recommend that you do
not pay a deposit but pay in full. Home Office letters can only be issued
once complete payment has been received by the School.
of the School's bank transfer fee of £10.
Changes In Course Or Accommodation Arrangements
Course changes from one level to another are
free of charge. A charge of £25 will be imposed if you continually change
the course type and/or the time of day.
Refunds
Tuition and Accommodation
If you are refused entry to the UK by the
immigration or visa authorities, or if an extension of your visa is
declined, then a full refund will usually be granted. The only exception to
this is if the refusal is connected with a breach of the law or a breach of
the visa conditions or if a visa is refused as a consequence of not
attending the course regularly. Any refund given will exclude the
registration fee and accommodation finding fee and bank charges. If you have
paid by credit card, bank charges will be deducted from the refund total.
Deposits are not refundable under any circumstances.
Refund applications must be made in writing
accompanied with detailed reasons for the refund request, and any relevant
documentary evidence. Original visa refusal documents must be provided. The
School reserves the right to seek independent confirmation of visa refusals
from the British authorities.
Decisions as to whether a student is
entitled to a refund are made on a monthly basis, and written decisions are
given. If more information is needed this may result in a delay; in this
case, the student will be notified.
Please note that, in the case where a
student has booked through an educational agency and is granted a refund,
then the refund will be made to the agency and the student should seek a
refund from that agency. In cases where students have booked direct, then a
refund will be made directly to them.
If you want to leave your homestay you must
tell the school Accommodation Officer and you must give one week's notice.
If you cancel your homestay, you can use your extra accommodation money to
pay for more English classes or for new accommodation (of the same type) but
you cannot have a cash refund.
Accommodation
Where possible we try and arrange
accommodation as close to the school as possible, often within walking
distance. The sooner full payment is made, then the better the chance of
living close to the School. Students agree that they will leave the
accommodation introduced to them by the School immediately if and when they
no longer are students of the School, and that they will not attempt to make
their own separate arrangements with the School's landlords or landladies.
Students not wishing to take up the
accommodation organised, must give the school at least one week's notice,
otherwise a fee equal to one week’s rent will be charged.
All students should behave well as guests of
the family or landlady and should comply with the “Rules of the House” for
the home. Students are responsible for any damage or expenses that may be
caused by you at the accommodation.
Registration Fees
Registration fees are as follows: £35 for
finding accommodation and £30 for tuition. The £30 tuition registration fee
may be reduced for some local bookings.